Why membership comes first
Restaurant Depot is a members-only warehouse, so every order starts with an account. That is true whether you walk the aisles yourself or have an order delivered. With BarBak Hospitality, you place the order on your own Restaurant Depot account and we shop it, check it and deliver it. No account means no order, so the account is the first thing to sort out when you open a kitchen, a bar or a catering business.
The good news is the cost: membership is free to join. For a new owner, that means the only price of getting started is a bit of time, so it is worth doing before you need the first big order rather than the night before opening.
Who qualifies
This is Restaurant Depot's call, not ours, and its rules can change. We could not confirm the current requirements on Restaurant Depot's website while writing this guide, so we are not going to list them from memory. Wrong eligibility details cost new owners a wasted trip.
Get the answer from the source:
- Read the membership page at restaurantdepot.com. It is the only place to see the current eligibility rules and any application steps.
- Call or visit your nearest store. Staff can tell you whether your type of business qualifies and what to bring.
- Ask about your exact situation. A brand-new restaurant, a bar, a caterer and a food truck may not all be treated the same way. Do not assume.
Which documents to expect
Restaurant Depot sets the list of documents it asks for, and we have not verified it, so we will not guess. What we can say is how to make the process quicker, whatever the list turns out to be:
- Gather your business paperwork in one folder before you go, including anything that shows your business name and that it is a real operating food business.
- Ask the store, before you make the trip, exactly which documents it needs for a business like yours.
- If you are not open yet, ask whether anything has to be in place first so you do not make the drive twice.
Where the stores are
If you want to sign up in person, these are the five Restaurant Depot stores BarBak Hospitality shops. Each store page lists the towns we deliver to from it.
- Charlotte: 2030 John Crosland Jr Dr, Charlotte, NC (22 delivery areas)
- Raleigh-Durham: 3901 Gateway Centre Blvd, Morrisville, NC (20 delivery areas)
- Richmond: 7951 Brook Rd, Richmond, VA (19 delivery areas)
- DC-Metro: 4600 Eisenhower Ave, Alexandria, VA (48 delivery areas)
- Miami: 2041 NW 12th Ave, Miami, FL (26 delivery areas)
Not near any of them? We shop these stores for kitchens well beyond the city limits, so you may be able to order on your account and have it delivered even if the store is a long drive away. Call dispatch at (866) 248-0118 to check your address.
Once your membership is active
With an account, the path to delivery is short:
- Build your order on your own Restaurant Depot account. Our guide on how to order from Restaurant Depot online walks through it.
- Meet the minimum. Delivery needs an order of $300 or more.
- Order by midnight. We deliver the next morning, 7 days a week, from 7 AM, in the slot you choose.
- Pay the flat fee. It is $55 per delivery, charged at Restaurant Depot checkout as part of your order.
Your items and their prices are Restaurant Depot's, because it is your order on your account. For worked examples of the fee, see what Restaurant Depot delivery costs. For the bigger picture, read does Restaurant Depot deliver.
What we handle after you order
- We handpick your order and check it item by item against your list.
- Changes and cancellations are free up to 2 hours before your delivery window.
- Support is available 24/7 at (866) 248-0118.
- Ran short mid-week? Emergency delivery runs the same day when you order by 3 PM, from $55.
Next step
Once your membership is open, book a Restaurant Depot delivery and put your first order on the schedule. If you are still sorting out your account, you can browse the store pages or call us first and we will point you in the right direction.