Need it today? Do this first
- Check the clock. Same-day service needs the order in by 3 PM.
- Book emergency delivery: start your emergency delivery booking.
- Prefer to talk it through? Call dispatch at (866) 248-0118. Support is available 24/7.
Past 3 PM, you are not out of options. A regular order placed on your Restaurant Depot account by midnight is delivered the next morning, starting at 7 AM. More on that below.
What same-day delivery is
Most of our deliveries are next-morning: you build the order on your own Restaurant Depot account the night before, and we shop it, check it and bring it in the slot you choose. Emergency delivery is the same-day version, for the afternoon you open the walk-in and find the case of chicken you were counting on is not there.
BarBak Hospitality is an Official Restaurant Depot Delivery Partner and has been delivering since 2019. We shop five Restaurant Depot stores.
The cutoff and the price
| Emergency (same day) | Regular (next morning) | |
|---|---|---|
| Order by | 3 PM | midnight |
| Arrives | The same day | The next morning, from 7 AM, 7 days a week |
| Price | From $55 | $55 flat, $300 minimum order |
| How to book | Emergency booking | Scheduled booking |
The emergency price starts at $55, the same figure as the regular delivery fee. For the full picture of what regular delivery costs, with worked examples, see how much Restaurant Depot delivery costs.
Where it runs
We deliver around five Restaurant Depot stores, 135 areas in all. Each store page lists the towns it serves:
- Charlotte: the store on John Crosland Jr Dr in west Charlotte
- Raleigh-Durham: the store on Gateway Centre Blvd in Morrisville
- Richmond: the store on Brook Rd on the north side of Richmond
- DC-Metro: the store on Eisenhower Ave in Alexandria
- Miami: the store on NW 12th Ave in Miami
Not sure your address is covered for same-day? Call (866) 248-0118 before you book and dispatch will confirm it for your town.
What you need
- A Restaurant Depot membership. You order on your own account, and membership is free to join. If you are new, start with how Restaurant Depot membership works.
- Your list, ready. The faster you know exactly what you are short on, the faster you book. Count the walk-in and the dry storage once, write it down, and order from the list.
- An order by 3 PM. Earlier is better. The cutoff is the last minute, not the target.
Changing or canceling
Changes and cancellations are free up to 2 hours before your delivery window. If a supplier turns up with your missing product after all, call dispatch at (866) 248-0118.
How to stop running short
Emergency delivery is there for the surprise. Most shortages are not surprises, though. They come from the same few habits, and next-morning ordering fixes most of them.
Set a nightly cutoff for yourself
Regular orders go in on your Restaurant Depot account by midnight and arrive the next morning from 7 AM, every day of the week. Pick a time after close, count what is low and place the order. Because delivery runs 7 days a week, a Sunday night order works as well as a Wednesday one.
Order for the weekend before Thursday ends
Weekend volume is the usual reason a kitchen runs out. Build the weekend order on Thursday or Friday night rather than on Saturday at 2 PM.
Keep a par level for the items that hurt
You do not need a par sheet for the whole kitchen. List the ten items that stop service when they run out, such as the protein, the fryer oil and the to-go containers. Write the minimum you want on hand for each. When the count drops to that number, it goes on the next order.
Order at the $300 line on purpose
Regular delivery has a $300 minimum. A smaller top-up order every few days is easy to put off. Fewer, fuller orders mean fewer emergencies. Our guide to restaurant supply run mistakes covers more of these habits.
Book now or plan ahead
If you are short right now and it is before 3 PM, book emergency delivery. If it is later, or you are reading this with a calmer week ahead, schedule a regular next-morning delivery and take the Restaurant Depot run off your list for good.